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Privacy Policy

Your privacy and the security of your data are important to us. In accordance with the legal regulations on the protection of personal data, in particular the new European General Data Protection Regulation (GDPR), which entered into force on May 25, 2018, and the law implementing the General Data Protection Regulation, we are obliged to inform you about how we handle your personal data. Our IT systems are protected against unauthorized access, modification or dissemination of your data, as well as loss or deletion by technical and organizational measures.

This privacy policy explains:

  • Name and details of the data controller
  • What is personal data?
  • What data do we collect and how do we use it?
  • Legal basis for collecting your personal data
  • Data protection
  • Your rights and choices
  • What are “cookies” and why do we use them?
  • Do you have to accept the terms of the Privacy Statement?
  • Contact

Name and details of the data controller
Responsibility for the processing of personal data as the data controller lies with:

IRENA CAREV STOJAK
ŽELJKA ČEPULIĆA 28, 51221 KOSTRENA
87768841578

What is personal data?
The General Declaration defines “personal data” as all data relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, surname, identification number (e.g. OIB), location information, network identifier (e.g. IP address) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What data do we collect and how do we use it?
We only collect personal data that you choose to provide or personal data necessary to provide and/or improve our services. The data is collected and received through our site. Your personal information is provided to us directly (for example, when you contact us or through cookies to understand how you use our websites and applications). You may provide us with your email address, name, phone number and other information so that we can provide you with information about our services, surveys or simply if you would like to receive information about promotions, discounts and/or other activities and offers. We use your personal data exclusively for business purposes, for management, support and feedback on the service provided, as well as to strengthen security, law or contractual conditions.

Legal basis for collecting your personal data
Regarding the purpose of collecting and processing your personal data, the legal basis for your data processing may be: your consent, the legitimate interest of our company (improving our products and services, fraud segmentation, securing and maintaining tools such as websites), the performance of contracts or services you have requested and regulations requiring the processing of personal data.

Data protection
We use technical and organizational security measures to protect your personal data against unlawful or unauthorized access or use, as well as against accidental data loss. Our data processing partners may only process your personal data subject to the technical and organizational security measures set out above. Your personal data is protected against unauthorized or unlawful processing and against accidental loss, destruction or damage.

Your rights and options
Regarding the collection and processing of your personal data, you have the following rights that we are obliged to provide:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Submitting a complaint to a supervisory authority
  • Right to withdraw consent

You have the right to obtain from us confirmation as to whether your personal data are being processed and, if so, access to the personal data and the following information: the purpose of the processing, the categories of personal data, the recipients of the personal data (as well as any other information in accordance with applicable regulations). If the data are transferred and processed outside the EU, you have the right to information about the specific protection measures. Where possible, you may obtain a copy of the personal data being processed.

You have the right to request from us the rectification, erasure or restriction of processing of personal data concerning you, without undue delay. Taking into account the purposes of the processing, you have the right to complete incomplete personal data, including by providing additional statements. You also have the right to the portability of your personal data.

You have the right to lodge a complaint at any time regarding the processing of personal data concerning you, based on your particular situation. You can object to the use of your personal data for direct marketing purposes and object to automated processing.

You can withdraw your consent to the processing of personal data at any time without affecting the lawfulness of the processing based on your consent before its withdrawal. If you wish to withdraw your consent, please contact our data protection contact person (see section below). You also have the right to lodge a complaint with a supervisory authority.

What are “cookies” and why do we use them?
Cookies are invisible files that are currently stored on your hard drive and allow the provider to recognize your computer’s website the next time you visit. The provider uses cookies only to collect information that is used to use the website and to optimize advertising activities on the Internet. Each cookie has its own expiration date. Thanks to cookies, we can track the user’s path through different parts of our website and through other websites. Cookies can improve the communication between your server and your computer, which makes it easier to use our website. Through your browser, you have the option of displaying cookies from your computer, deleting existing cookies, or adjusting the configuration so that everyone does not save or saves cookies at all.

Why do you have to accept the terms of the Privacy Statement?
When you visit our website, as well as through electronic communication, you consent to the processing of your personal data and agree to them in the manner specified in this Privacy Statement. If you are interested in providing certain services, we will collect additional personal data (name, surname, address and e-mail address). In this case, we will ask for your consent to the collection and use of your personal data, which will be used exclusively for the purpose for which you have provided it to us. If you have any questions regarding this Privacy Statement, please contact us and we will be happy to answer all your questions.

Contact
For general information, exercising your rights or any questions regarding this Privacy Statement, you can contact our customer support via email at villaoasis.kostrena@gmail.com or by phone: +385 91 1909 077. We will process your inquiries and requests without undue delay and in accordance with legal obligations, and we will inform you of the measures we have taken.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.